Refund policy

Refund & Exchange Policy

Refund & Exchange Terms

  • You may return the product you purchased within 14 days.

  • Returned products must be unused, undamaged and in their original packaging.

  • For paints, pigments and similar products, items whose packaging has been opened cannot be returned for hygiene reasons.

  • Once your return request is approved, your payment is refunded within 5 business days using the method you paid with.

  • Unless the product is faulty, return shipping is paid by the customer.