Privacy & Security Policy

At ART IST Boya we respect the privacy of visitors and customers of artistboya.com and care about the security of the information you share with us. This policy explains what information we collect, how we use it and how we protect it.

1. Information We Collect

Information you give us directly: name and surname, email, telephone, delivery and billing address, order details.

Information collected automatically: IP address, browser and device information, the pages you visit and cookie records.

2. How We Use Your Information

• To process, prepare and deliver your orders,
• To contact you about orders, delivery and support,
• To improve the site experience and our products and services,
• To fulfil our legal obligations,
• To send you campaigns and announcements, where you have given permission.

3. Cookies

Our site uses strictly necessary cookies for the site to function, analytics cookies to measure performance, and marketing cookies subject to your consent. You may delete or block cookies at any time through your browser settings; however, some parts of the site may then not work fully.

4. Information Security

All data traffic on our site is encrypted with an SSL/TLS certificate. Payment transactions are carried out through payment institutions that meet industry-standard security requirements (PCI-DSS); your card details are never seen by us and are not stored on our servers.

5. Sharing With Third Parties

Your information is shared only for the purpose of providing the service, and is limited to our e-commerce infrastructure provider (Shopify), payment institutions, contracted courier companies and legally authorised authorities. We never sell your information to third parties for marketing purposes.

6. Retention Period

Your personal data is retained for as long as the purpose of processing requires and for the statutory retention periods set out in the relevant legislation (for example tax and commercial legislation); at the end of that period it is deleted, destroyed or anonymised.

7. Your Rights

For your rights regarding your personal data and how to exercise them, please see our Privacy Notice (KVKK) page.

8. Changes

This policy may be updated from time to time. The current version is always published on this page.

This is an English translation provided for your convenience. The Turkish version of this document is the legally binding text.