1200 TL ve üzeri siparişlerde kargo ücretsiz · 14.00'a kadar aynı gün kargo
ART IST su bazlı akrilik boyalar ve yardımcı ürünler
Ana Sayfa/Frequently Asked Questions

Frequently Asked Questions

The questions we're asked most about ART IST paints, brushes and mediums. If you can't find what you're looking for, write to us — we'll come back to you quickly.

Product & Use

Which surfaces can your paints be used on?

Our water-based acrylic paints work on a wide range of surfaces: wood, MDF, chipboard, glass, metal, ceramic, stone, plaster, paper, card and many plastics. The Multisurfaces series was developed specifically for "one paint, many surfaces".

What does "water-based" mean? Does it smell?

Water-based means no thinner or solvent is needed: it dilutes with water and brushes clean with water. It is low odour and comfortable to use indoors.

How long does it take to dry?

It varies with the surface, but surface drying is quick — you can usually apply a second coat after a short wait. We recommend 24 hours for a full cure.

Should I apply varnish over it?

The Self-Varnishing PLUS series needs no extra varnish. For our other paints we recommend our Gloss, Matte, Semi-Matte or Stone Varnish for durability and finish.

Can children use it?

As it is water-based and low odour, it is suitable for hobby and school projects. Even so, we recommend adult supervision with young children.

Orders & Shipping

How much is shipping?

Shipping is free on orders of ₺1,200 and above. Below that, you'll see the current shipping cost in your cart.

When will my order be shipped?

Orders placed before 14:00 are handed to the courier the same day; later orders go out the next business day.

How long does delivery take?

With our contracted courier, generally 1–3 business days across Türkiye. Your tracking number is shared once the order ships.

Returns & Exchanges

What is the return period?

You can return unused products within 14 days of delivery. See our Refund Policy for details.

My product arrived damaged or incomplete — what should I do?

We're very sorry — get in touch with a photo and we'll sort it out and send a replacement straight away.

Payment

Which payment methods are available?

Through the iyzico infrastructure we offer credit/debit card and cash-on-delivery options. Your payment details are processed securely.

Wholesale & Corporate

Do you sell wholesale / to studios?

Yes. For studio, school and corporate orders you can reach us through our Brand Consulting page or our contact channels.

ART IST · su bazlı akrilik boyalar ve yardımcı ürünler · Tüm Ürünler